Qpets® Retractable Dog Leash for Small Dog16 ft Scalable Dog Walking Leash with Bright Flashlight for Small-Medium, Moving Free, One Button Break & Lock (Black)
- Retractable Belt: Suitable for small and medium-sized dogs, up to 16 feet in length, providing comfort and maximum freedom for your pet in a safe environment.
- For Nighttime Environments:Detachable flashlight (including battery) gives you maximum visibility and safety while walking at night.
- One Button Brake & Lock: One-touch braking and locking safety system, which allows the dog leash to be adjusted to a comfortable length with ease, walk your dog freely in open area with one hand braking, ensure that you have complete control over your dog's safety.
- Environmentally Friendly Material: Super comfortable grip for long walks, solid ABS plastic case is non-toxic and odorless. 16ft/5M nylon Ribbon, strong and durable.
- Ergonomic Anti-slip Handle：Comfortable design, ergonomic and anti-slip soft handle to help you comfortably maintain a strong grip on dogs that are pulling and running.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
