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- Scar Patch
- Standard Ear Pick
- Adult Bib
- Ear Plugs
- Pill Organizer
- Bidet
- Tape and Bandage
- Heel Pad
- Ring Pad
- Prescription Glasses and Accessories
- Face Mask
- Nipple Cover
- Hand and Foot Protection Products
- Bathroom Supplies
- Sweat Absorbing Products
- Nasal Rinse Bottle
- Bath Products
- Toothpick
- Glasses Nose Pads
- Eye Mask
- Contact Lenses
- Motion Sickness Patch
- Pillow
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- Luggage Scale
- Lint Roller
- Piggy Bank
- Carpets and Accessories
- Dust Cover
- First Aid Kit
- Household Tape
- Living Room Storage
- Candles and Aromatherapy Candles
- Clothes Clip
- Cleaning Tools
- Clock
- Water Quality Testing
- Ladder
- Stethoscope Case
- Laundry Bag
- Shoe Rack and Shoe Box
- Luggage Cup Sleeve
- Hangers for Clothes Drying
- Baby Footprint Frame
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- Warm Hat
- Inflatable Sofa
- Child Safety Belt
- Child Safety Lock
- Children's Tableware
- Children's Sunscreen
- Children's Onesie Pajamas
- Anti-lost Strap
- Anti-collision Products
- Urine Pad
- Noise-cancelling Earmuffs
- Head Protection Products
- Haircut
- Travel and Outing
- Teething Products
- Crawl Mat
- Others
- Sleep Hat/Basin Hat
- Baby Stroller and Accessories
- Baby Crib and Accessories
- Baby Hair Towel and Other Hair Care
- Baby Clothing
- Baby Hat
- Baby Sleeping Mat
- Baby Blanket
- Baby Bathing Accessories
- Bath Towel/Comfort Towel
- Potty
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- Scar Patch
- Standard Ear Pick
- Adult Bib
- Ear Plugs
- Pill Organizer
- Bidet
- Tape and Bandage
- Heel Pad
- Ring Pad
- Prescription Glasses and Accessories
- Face Mask
- Nipple Cover
- Hand and Foot Protection Products
- Bathroom Supplies
- Sweat Absorbing Products
- Nasal Rinse Bottle
- Bath Products
- Toothpick
- Glasses Nose Pads
- Eye Mask
- Contact Lenses
- Motion Sickness Patch
- Pillow
-
-
- Luggage Scale
- Lint Roller
- Piggy Bank
- Carpets and Accessories
- Dust Cover
- First Aid Kit
- Household Tape
- Living Room Storage
- Candles and Aromatherapy Candles
- Clothes Clip
- Cleaning Tools
- Clock
- Water Quality Testing
- Ladder
- Stethoscope Case
- Laundry Bag
- Shoe Rack and Shoe Box
- Luggage Cup Sleeve
- Hangers for Clothes Drying
- Baby Footprint Frame
-
-
-
-
-
- Warm Hat
- Inflatable Sofa
- Child Safety Belt
- Child Safety Lock
- Children's Tableware
- Children's Sunscreen
- Children's Onesie Pajamas
- Anti-lost Strap
- Anti-collision Products
- Urine Pad
- Noise-cancelling Earmuffs
- Head Protection Products
- Haircut
- Travel and Outing
- Teething Products
- Crawl Mat
- Others
- Sleep Hat/Basin Hat
- Baby Stroller and Accessories
- Baby Crib and Accessories
- Baby Hair Towel and Other Hair Care
- Baby Clothing
- Baby Hat
- Baby Sleeping Mat
- Baby Blanket
- Baby Bathing Accessories
- Bath Towel/Comfort Towel
- Potty
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- Home
- Return & Cancellation Policy
Return & Cancellation Policy
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s)Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation:
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period: 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email:Eleboatstore@outlook.com