Qpets® Winter Cave House for Small Pets Cute Plush House Plush Bed with Roof for Small Pet Guinea Pig Bed Rabbit Hideout Place Hibernation Plush House for Ferret/Chinchilla/Bunny/Guinea Pig
- COZY ZONE FOR SMALL PET: Cute Hamster bed provides a comfortable place for your little friends to cuddle up in. Cave design also provides a warm place for your little friendds.
- ULTRA SOFT AND COMFORTABLE: Fit for mini small animals, such as Dwarf Hamster, Mice, Rat, Sugar glider, Chinchilla, Gerbil etc., please make sure size enough for your pet before order! Hamster hideout is made of comfortable plush and soft elastic sponge. Soft place for little pet to rest and sleeping, especially for those pet with hibernation habit.
- VERSATILE USAGE: This plush bed with a roof serves a variety of purposes. It can act as a play zone, enabling your pet to have interactive fun within the plush confines. It also doubles as a cozy sleeping area, providing a safe spot for your pet to nap and relax. Additionally, the bed can function as a hibernation cave, providing a safe and warm environment for your pet's coming hibernation.
- LOVELY HIDEOUT: Unique yurt tent-like design, tree-hole opening shape can be easily entered, the shape is stable and firm, the fabric is thick and you don't worry that be deformed. It can bring a safer and more comfortable space for your lovely friends. It can play or rest happily in its own space.
- WASHABLE: It is available to Wash by Hand or Machine. Not easy to deform. Portable handle design allow you can hang it to dry.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s)Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation:
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period: 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email:Eleboatstore@outlook.com