HANNEA Neck Massager for Cervical Pain Relief Neck and Shoulder Massager with Heat 4 Modes Portable Cordless Massage for Neck Pain Relief at Home Office Outdoor Travel
- 4 NECK MASSAGE MODE WITH 15 STRENGTH LEVEL ADJUSTABLE: The personal care neck massager is equipped with 2 massage pads and 4 different massage method, simulating professional massage method, relaxing your muscles and nerves. For the first use, please gradually adapt to the intensity from the first gear and then increase the intensity.
- ERGONOMIC DESIGN &HEAT THERAPY FUNCTION: Ergonomic design enables the massager can better fit neck's curve, more comfy to wear. The portable neck massager has 2 massager pads. Scientific pads design in size and position allows the massager can precisely point to people neck, relieving the neck stiffness after longtime work. Through heating therapy function, not just for warm the neck but also enhance the neck and shoulder blood circulation.
- EASY OPERATION: This neck massager applies TENS low frequency pulse can better relieve shoulder and neck sour or pain. 4 seperate button control. Convenient for you to adjust the massage modes, strength level and heating function. Seperated button design, even elders can master the usage easily. 15mins scientific massage time setting, perfect neck massage guards your health of your neck .
- SAFE USE: The metal massage sticker has a layer of film, which must be torn off before use, please clean the neck with a wet towel before use. Please fully charge the massager before using it for the first time: it is forbidden to use it when a pacemaker is implanted in the body or metal is carried in the body.
- HELPFUL TIPS: When the rechargeable battery is not used for a long time, this neckology neck massager will shorten the life of the rechargeable battery. It is recommended to charge it at least once a month. If the machine does not work as request or you are not satisfied with the item, please contact us firstly through e-mail, we try our best to help you. Many thanks in advance!
Shipping and Return
Shipping and Return
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com