Qpets® 1Pcs Summer Cool Mat for Small Pet Ice Silk Comfortable Summer Cool Mat 15.7x11.8 Inches Summer Cooling Mat Pet House Cool Mat for Rabbit, Guinea Pigs, Hamsters, Kitties, Puppies
- COOLING COMFORT: Experience a refreshing escape from the summer heat with this soft, ice silk cooling mat, designed to provide your beloved pets an instant cool sensation for hot summer. This innovative cooling mat works without refrigeration, water, ensuring it is always ready to soothe and comfort. The lightweight design makes it easy to transport, offering a cooling rest place wherever your pet may need it
- PREMIUM MATERIAL: Crafted from top-notch ice silk fabric, this mat is not only cool to the touch but exceptionally lightweight and comfortable, offering a plush haven for your pets to play and nap on. Its high-quality construction ensures durability and gentle care for your furry friends' delicate paws.
- EFFORTLESS MAINTENANCE: Simplify your life with this easily washable mat, which retains its shape and cooling properties even after machine washing. Enjoy the convenience of a clean, hygienic space for your pets without worrying about hassle clean-up routines.
- VERSATILE USE: Tailored to fit into a variety of settings, this mat is ideal for placing in pet carriers, cages, or even on your floor, providing a cushy, cooling spot for your small animals to lounge and relax. The 40cm x 30cm size is perfectly suited for rabbits, guinea pigs, hamsters, and other small creatures.
- SUMMER COOL MAT FOR SMALL PETS: Measuring a cozy 40 x 30 cm/15.7x11.8 Inches, this cooling mat is the perfect size for accommodating small animals up to 1.5 kg, including kittens, ferrets, bearded dragons, and more, offering them a private, soothing environment to beat the summer heat.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s)Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation:
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period: 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email:Eleboatstore@outlook.com