Qpets® 6 PCS Cat Water Fountain Filters Replacement, Cat Fountain Water Arc-Shaped Fliters, Activated Carbon & Nano Bubble Cotton Filtration System, Keep Water Clean Fresh for Cat Fountain
- EXCELLENT FLITER PERFORMANCE: Triple activated carbon filtration layer. The first layer is high density micro fliter mesh can block the hair or impurities in water; the second layer we use coconut shell active carbon can block the micro impurities and microorganisms; the last layer is the ion exchange resin, which effectively absorbs the metal ions, avoiding the stone generating in your pet.
- PERFECT COMPATIBILITY: This set of 6 pet water fountain filters are designed specifically for Qpets new cat water fountains, original filter replacements. We recommend that you purchase it in conjunction with Qpets cat fountain to better utilize the performance of the filter and continue to provide safe and healthy drinking water for your pets.
- ENSURE PET HEALTH: Premium water is crucial to the health of pets. It is recommended to replace the pet water fountain filter in time to clean the water and ensure that the pet's drinking water is clean and fresh enough. And pets prefer drinking clean water because it tastes smoother and more comfortable.
- RECOMMENDED FREQUENCY OF REPLACEMENT: According to your pet's drinking frequency and the number of pets using the fountain, change the filter every 2-6 weeks. This set of activated carbon water filter core includes 6pcs replacement water filter for your cat water fountain. With regular use of the cat water fountain, the 6pcs replacement water filter can provides a consistant supply for over 6 months.
- WARM TIP: When you need to replace the cat fountain filter cartridge, please clean it and soak it in water for two minutes before using it.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
