Qpets® Cat Cone Collar Comfy & Soft Padded Cotton Cat Recovery Collar Adjustable Size Machine Washable, After Surgery for Anti-Licking Cat Cone Collar, Surgery Recovery Collar for Pet (M, 19-25cm)
- ESSENTIAL COTTON COLLAR FOR WOUND HEALING: The pet collar is a safe and effective method of preventing your pet from aggravating a healing wound or injury. Helps to stop the cat or dog licking, biting, scratching the wound. The soft protective collar also provides a good support for pet's neck and head, when they lie down, this soft coller can be a pillow or cushion.
- SOFT & COMFY MATERIAL: The cat cone is made of high-density complex fabric, which is both durable and gentle on your pet's skin. Unlike traditional plastic cones, this material provides a softer and more flexible alternative that allows your cat to move more comfortably while recovering from surgery or injury.
- ADJUSTABLE SIZE: Features an adjustable hook and loop closure design. The adjust size is for find proper and most comfortable size for your pet, also suits for different sized cat or dog. The measure width is 11cm. The suitable neck circumference is 19-25cm, suitable for most cats weigh below or around 5kg.
- NO AFFECT TO DAILY ACTIVITY: Pet friendly size design, the pet can still move flexible and freely after wearing the collar. No effect to eating, drinking, resting, walking, playing, no incovenience for daily life.
- SLEEK PRINT DESIGN: This recovery cat cone not only serves as a protective shield to prevent your feline friend from licking or biting at their wounds but also sports a stylish look that keep your pet looking fashionable while ensuring their comfort and safety during the healing process.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
