Qpets® Dog Cooling Bandana, Pet Ice Scarf Instant Cooling Collar for Dog Cat, Reusable Cooling Neck Wrap Breathable Scarf for Large Medium Small Pets Summer Accessories
- ATTENTION: If the cooling scarf is left for a long time, the moisture will evaporate. If it is dry and hard, do not forcefully break it, as it is prone to cracking. After receiving it, soaking in water will naturally soften it. Qpets® pet cooling bandana is simple to use, just soak it in cold water, wring it out, and place it around pet's neck.
- A SUMMER COOLING TOOL FOR PETS: The cooling neck wrap is designed to keep pet comfortable and refreshed on hot days. Made with high-quality, lightweight fabric that retains moisture. By safeguarding your dog against overheating, fatigue, and dehydration, it assures a more enjoyable and safe experience for your companion.
- ADJUSTABLE SIZE: The summer cooling neck wrap 's adjustable design means it can fit a range of dog sizes comfortably without causing any restriction. The hook and loop closure allows for easy adjustment, ensuring a snug and secure fit around your dog's neck. With an overall length of 55 cm, it is long enough to accommodate dogs with a neck size ranging between 42 and 53 cm.
- VERSATILE DOG COOLING BANDANA: The cooling neck wrap for dogs is designed with versatility and convenience in mind to keep your pet comfortable during hot days. Whether you're going for a walk, playing in the park, or just relaxing in the garden, this cooling neck wrap is an ideal way to help manage your dog's temperature and prevent overheating.
- SUMMER ESSENTIAL FOR PETS: Whether it's a neighborhood stroll or a holiday adventure, this cooling bandana is a game-changer. By safeguarding your dog against overheating, fatigue, and dehydration, it assures a more enjoyable and safe experience for your companion, no matter the summer activity.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
