Qpets® Reptile Heating Pad, 14W Pet Heater with Controller Reptile Heating Board, IPX7 Waterproof Crawler Pet Heating Pad Warm Board Best for Snakes, Lizards, Geckos, Tortoises (11x11 Inch)
- FEATURE FLEXIBLE AND VARIED: This 14W square heating pad is perfectly sized to accommodate a variety of reptile habitats. The proper size of 11 inches provides a consistent heat source, ensuring your beloved reptiles such as snakes, lizards, geckos, and tortoises can thrive. The pad's flexibility allows it to fit seamlessly into different enclosures, providing a warm area for your pets to rest and regulate their body temperature.
- STRONG WATERPROOF PERFORMANCE: Maintenance of your reptile's environment is streamlined, thanks to the heating pad's waterproof properties. Spills and messes can be easily wiped off, without damaging the pad, making it a sanitary choice for sensitive reptiles.
- ADJUSTABLE TEMPERATURE CONTROL: Equipped with a customizable temperature range from 0 to 350 degrees, this reptile heating pad comes with an easy-to-use controller. This feature offers you the ability to finely tune the heat settings to the specific needs and comfort of your pet, ensuring they stay warm without overheating. This adaptability caters to the varying temperature requirements of different reptiles.
- SIMPLE INSTALLATION AND OPERATION: Designed with user-convenience in mind, the heating pad is a plug and play. Installation is quick and intuitive, allowing your pets to enjoy the warmth in cold days, making it accessible for reptile enthusiasts of all experience levels to create a comfortable habitat for their pets.
- HIGH-QUALITY: The heating pad is crafted from premium materials that not only deliver efficient warmth but also boast exceptional durability. The robust construction is designed to withstand the daily use of your reptile's habitat. Its high-grade build quality ensures it can last through countless cozying sessions, bringing enduring warmth to your pet's environment.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
