Qpets® Wall Mounted Turtle Basking Platform for Turtle Aquatic Tank Terrestrial Tank Basking Platform with Turf Basking Platform with Suction Cup Basking Platform for Aquatic Turtles
- WALL MOUNTED TURTLE BASKING PLATFORM: Suitable for smooth surfaces such as glass and acrylic materials. The basking platform is ingeniously crafted to create a designated warm zone where aquatic turtles can regulate their body temperature. It acts as the perfect sunning spot, letting turtles absorb heat from a nearby basking lamp. A well-regulated body temperature is crucial for their digestion and overall health, ensuring that your turtle remains active and healthy.
- EASY ACCESS DESIGN: With both a gently sloped ramp and a spacious flat surface, the basking platform is tailored to accommodate the natural climbing behavior of turtles. This user-friendly design invites turtles to easily ascend and settle comfortably, granting them unimpeded access to the vital warmth that the basking lamp above provides.
- SECURE INSTALLATION: Equipped with two robust suction cups, this turtle basking platform can be securely affixed to the tank walls. This feature ensures that the platform remains stable, safely under the heat source, and prevents tipping or floating away, providing your turtle with a steadfast and reliable sunning area.
- DURABLE CONSTRUCTION: The platform is constructed from high-quality, durable plastic material, ensuring it can withstand the routine use by your aquatic friend. The strength and longevity of the platform make it a dependable addition to any turtle habitat, capable of supporting the weight of your turtle as it grows and matures.
- ENHANCED COMFORT: To amplify the comfort of the basking experience, the platform is adorned with a removable turf lining. This soft, artificial grass-like material provides a textured surface for the turtle to grip and rest upon, making it feel more like a natural environment. The detachable feature allows for easy cleaning and maintenance.
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
