Qpets 19.7x14.2inch Pee Pads for Dogs, Dog Potty Tray, Puppy Pee Pad Holder, Plastic Dog Pet Potty Indoor Training Toilet for Small Dogs, Keep Paws Dry and Floor Clean (Blue)
- EASY CLEAN-UP: The dog potty training mat, removable mesh grate makes cleaning easy. To keep the area sanitary and minimize odor we recommend washing with soap and water daily. Fast drainage system helps keep paws clean and dry. An enclosed pee pad holder saves you from puppy training mischief. No more torn pee pads!
- CONVENIENCE: The dog pee mats, ideal for people with long working hours. This easy at-home solution offers you and your dog the flexibility to stay in-doors for early morning, late night and during cold, rainy and snowy weather. This reusable product saves you time and energy. Simple set-up, no assembly required.
- MODERN SLEEK LOOK: The dog poop tray, versatile design, smooth edges, beautiful shine.
- INDOOR / OUTDOOR USE: The portable training pads for dogs makes many locations possible. Essential accessory for every home, especially apartments and condos. Perfect for your bathroom or dogs playpen / kennel. Outdoor uses include your porch, patio, or deck.
- TRAINING TIPS: We recommend starting with a dog training pad on top of the mesh grate. After your dog has successfully peed with this setup several times, transition to placing the pad underneath the grate. Provide your dog or puppy with a consistent location and reward them with their favorite treat for a job well done!
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s）Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation：
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period： 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email：Eleboatstore@outlook.com
