Qpets Side Door Design Cat Carrier Backpack, Expandable Cat Dog Backpack Carrier Bag, Transparent Capsule Air Breathable Transparent Carrier Backpack for Travelling, Ourdoor
- VENTILATE & BREATHABLE: The cat carrier bag, use the premium mesh design keep the good air ventilation for your pet. Designed with 9 ventilation holes on three sides, ensuring the good air ventilation for your pet. The sturdy construction can provides a good support for bottom, no deformation when you carry your little fur friends on the back.
- TRANSPARENT COVER & FULL ZIPPER DESIGN: The zipper design is more easier for pet go in or go out. Clear window design can relief cat's some unrest feeling in the sealed space.
- ERGONOMIC BACKPACK DESIGN: The dog carry bag, not just providing a more convenient way for your pet to go out for trip, but also is more easier for you to carry your little friend. Breathable cushion design can relief your pressure on shoulder and back, the adjustable strap make the size is more flexible, fitting most people to use. The 2 side pocket can store some small gadgets for you.
- UNIQUE EXPANDABLE DESIGN: The cat basket for travel, more than a carrier for pet, but also a portable outdoor pet house. At the back of the backpack, there is a hidden expandable design, unfold it to enlarge the interior space, providing larger action area, especially when you take your pet in car or take them out for travel. Expand part: 15 x 17.3 x 23.6 .
- SIZE SPECIFICATION: The pet carrier for cats, 18.5*14.5*3.5 inches fits small pets. Perfect for cat under 18lbs ; for dog under 12lbs
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Shipping and Return
Shipping and Return
Return Process:
At Eleboat, customers satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
If you have an after-sales query, please contact our customer service team.
Dead On Arrival (DOA)
If you receive the DOA product(s), please contact our customer service team.
Wrong Product(s)Sent
If we shipped you the wrong product(s), please contact our customer service team.
14-Day Returns & Exchanges
If you’re not satisfied with your purchase, you may ask for a return or exchange within 14 days from the delivery date. Your item(s) must be returned unused, in original condition.
Returns without prior approval from the Eleboat customer service team will not be accepted.
Returns or exchanges must occur within 14 days upon receipt.
Item(s) must be returned in original condition.
Please note that the tracking number must be given to us for processing returns or exchanges.
Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.
Please contact our customer service team to get the return address.
We typically process returns within 3 to 5 business days upon arrival of your return package.
The refund will be issued to your original payment account.
Any return caused by the buyer, he (she) should be responsible for the shipping fee.
The shipping fee varies depending on your shipping option.
Cancellation:
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Special Notes:
The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.
Eleboat typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, the extra charge should be at your expense.
Refund Process
Once we receive your return or exchange, please allow 3 to 5 business days for processing.
The refund period: 14 working days (If there are other reasons for the delay, please contact our customer service team)
We do no not arrange refund if:
Your order does not arrive due to exceptional circumstances outside our control (e.g., failed customs clearance , a natural disaster).
Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).
Final Sale items cannot be returned or exchanged.
Replacement items sent to you are non-refundable.
Contact US:
If you have any questions or complaints, please contact us;Email:Eleboatstore@outlook.com